Multimodal Level of Service Study

Transportation Research Boards’s National Cooperative Highway Research Program (NCHRP) Report 616: Multimodal Level of Service Analysis for Urban Streets explores a method for assessing how well an urban street serves the needs of all of its users. The method for evaluating the multimodal level of service (MMLOS) estimates the auto, bus, bicycle, and pedestrian level of service on an urban street using a combination of readily available data and data normally gathered by an agency to assess auto and transit level of service.

The MAG Multimodal Level of Service study performed the evaluation at nine pilot locations in the MAG region with the intent of gaining greater understanding of how the tool may be utilized to facilitate planning efforts and establish performance metrics for the region. The results of the study provide a greater understanding of the many variables that improve the quality of experiences of all users on the street, however, it underscores the reality that creating an objective metric for non-vehicular travel experience is a complex undertaking.