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If you are experiencing domestic violence, a cutting-edge new system allows you to prepare a petition for a protective order online using your computer, tablet, or mobile phone.

Domestic Violence Victims Can Now Seek Protective Orders Online
Court changes provide faster, more convenient way for victims to get help

Domestic Violence

If you are experiencing domestic violence, a cutting-edge new system allows you to prepare a petition for a protective order online using your computer, tablet, or mobile phone. Protective orders are issued to stop a person from committing an act of harassment or domestic violence against another person or persons.

Arizona is among the first states in the nation to provide domestic violence victims the ability to apply for a petition online, often allowing them to avoid in-person visits to court. The Maricopa Association of Governments (MAG), which coordinates domestic violence efforts in the region, highlighted the new Arizona Protective Order Initiation and Notification Tool (AZPOINT) during October’s Domestic Violence Awareness Month

Mayor Jerry Weiers, City of Glendale“It is important for us to work together as a region to increase awareness for domestic violence, and for the services available in our communities to help those in need,” said Glendale Mayor and MAG Chair Jerry Weiers. “AZPOINT takes some of the burden off domestic violence victims and provides digital options that are especially important during the pandemic.”

AZPOINT allows victims to complete a petition for a protective order at any time, on any device, and from anywhere. The site provides contact information to connect victims to advocates who can assist in completion of the form. Once a petition is completed, the victim simply contacts the court via phone or in person to retrieve the petition. The court will then schedule a virtual or in-person hearing. 

Once an Order of Protection is granted, AZPOINT immediately assigns the order to law enforcement for service where the defendant resides. This is a major enhancement, as victims used to have to take the order to law enforcement themselves or wait for the abuser to appear and then call law enforcement. Victims are more likely to carry through with the new process. From January to August 2020, 77 percent of the 19,655 protective orders granted through AZPOINT have been served, compared to about 50 percent of orders served in the months before the system was activated. 

If a victim has signed up for notifications, the system will automatically notify the victim when the defendant has been served, meaning the order is in effect and enforceable. The system also immediately notifies the National Crime Information Center, making the database available to police agencies nationwide. This assists law enforcement in enforcing the order. This is not only more efficient, but can save lives.

Judge Elizabeth FinnTo highlight the October activities, MAG developed a new web page that included videotaped comments regarding the AZPOINT system and other key messages. Speakers included Mayor Weiers; Glendale City Court Presiding Judge Elizabeth Finn, who was instrumental in bringing about the new system; City of Maricopa Police Chief Steve Stahl, who chairs MAG’s Regional Domestic Violence Council; and Alba Bailon, a victim advocate for A New Leaf, who helps victims complete petitions in AZPOINT. 

In 2019, there were 96 confirmed domestic violence-related deaths in Arizona. More information and resources are available at azmag.gov/Programs/Domestic-Violence

Published October 29, 2020

About MAG

The Maricopa Association of Governments (MAG) is a Council of Governments (COG) that serves as the regional planning agency for the metropolitan Phoenix area.

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