The Freeway Service Patrol (FSP) Program is a regional effort by MAG, Arizona Department of Public Safety (DPS), Arizona Department of Transportation (ADOT), and the Federal Highway Administration (FHWA). It assists motorists who are stranded on freeways due to minor accidents or disabled vehicles and provides prompt clearance of these incidents. The FSP helps prevent loss of life and property by helping to eliminate secondary crashes and minimizing the impact incidents have on traffic flow. The FSP addresses many goals of the Freeway Incident Management System, a part of the region's Intelligent Transportation Systems Strategic Plan.

The objectives of the current program are to:

  1. Improve freeway safety by helping stranded motorists.
  2. Facilitate prompt removal of vehicles abandoned on freeway shoulders.
  3. Assist DPS officers at traffic incident scenes.
  4. Reduce secondary crashes by promptly clearing minor incidents.
  5. Reduce road hazards by removing roadway debris.

The program was launched in 2000 by MAG as a pilot project. It used $750,000 in federal Congestion Mitigation and Air Quality (CMAQ) funds the region received for transportation system improvements. During the first two years, the program was monitored using service statistics and user feedback information gathered by DPS and compiled by project partner AAA Arizona. Due to the clear demonstration of benefits in improving safety on the freeway system, the program was incorporated in the 20-year Regional Transportation Plan (RTP) that was approved by Maricopa County voters in November 2004. The FSP program is funded through 2026 with nearly $22 million in Regional Transportation Plan funds. These funds support both FSP capital expenses as well as operating costs. New vehicles and additional personnel are funded as needed to provide FSP coverage on the regional freeway system.

FSP Operation, Coverage and Hours:

Coverage: The entire freeway system in Maricopa County
Hours of Operation: Weekdays 6:30 – 9:00 AM &  3:00 – 6:00 PM
Weekends: As needed depending on weekend traffic generating events

Every year, about 10,000 assists are provided by the Freeway Service Patrol Program within MAG region. Table 1 shows the summary statistics from 2005-2012.

Assists provided by FSP program from 2005 to 2012

  2005 2006 2007 2008 2009 2010 2011 2012
Assist at Collision Scenes 637 605 541 443 267 384 331 337
Abandoned Vehicles Removed 1016 686 533 376 485 458 360 258
Number of Motorists Assist 9885 8593 11482 10327 9143 11172 10457 8910
Traffic Control Assignments 279 2063 3344 2963 2519 2004 2544 1892
Miles Driven 277599 306522 290495 426760 406631 411835 381473 326066

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Senior Program Manager - ITS and Safety
Sarath Joshua

There are currently no projects associated with this project

About MAG

The Maricopa Association of Governments (MAG) is a Council of Governments (COG) that serves as the regional planning agency for the metropolitan Phoenix area.

Title VI

Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which MAG receives federal financial assistance.

Get in Touch

  • Address: 302 N. 1st Ave., Suite 300
    Phoenix, Arizona 85003

  • Phone: (602) 254-6300

  • FAX: (602) 254-6490

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