Filing a Complaint
The intent of MAG’s Title VI and Environmental Justice work is to preclude discrimination and ensure all people have a voice in the planning process. If someone perceives they have suffered from discrimination, they are encouraged to address the matter with the Title VI Coordinator (see contact on this page). According to 49 CFR Section 21.9(b), complaints may be filed if the matter cannot be resolved.
Complaints that fall under MAG’s Nondiscrimination Policy and not under Title VI, such as gender identity, sexual orientation, and religion, will be reported to and investigated by the pertinent authorities. This process applies to MAG and its subrecipients.
Full complaint process
The following steps will be followed for complaints falling under Title VI and MAG’s Nondiscrimination Policy: