Organizations wishing to become a Heat Relief Network partner are invited to complete the HRN Standards & Expectations Form. Private residences and mobile sites cannot be shown on the map. Once the Standards & Expectations Form is submitted, you will receive an Application Form to provide your site information. After this form is submitted, you will be notified when your site appears on the interactive map.

Complete the Standards & Expectations form to receive the site Application Form for the 2024 Heat Relief Season
Site Standards & Expectations Form

Standards and Expectations for All Sites

  • Stationary (Not a mobile site)
  • Open to the public
  • Not a private residence (Examples of appropriate entities include government facilities, nonprofit agencies, academic institutions, healthcare facilities, businesses, and congregations)
  • Open on a consistent schedule
  • Open during hours stated in application form
  • Offer services stated in application form
  • Communicate with MAG staff for all hours or service changes
  • Allow service animals
  • Does not discriminate based on age, race, religion, housing status or gender identity
Respite center icon green square chair

For Respite Centers

Respite Center: Indoor, air-conditioned location that offers hydration and allows for uninterrupted rest, sitting, or lying down (depending on each facility) during hours of operation. Example: Places of worship or facilities with the ability to allow visitors reasonable rest options.

  • Hydration must be made available either as bottled water or as an available container to fill with supplied water to take away
  • Site staff present in the respite center area to ensure water is available, air conditioning is functioning, and visitors are able to rest
  • Daily service hours for the cooling center must be displayed, including any holiday hours as applicable
  • Clear Heat Relief Network signage with service type (i.e., respite center) must be visible from the street as local zoning ordinances permit (signage provided by county)
  • Functioning air conditioning
  • Space and accommodations for visitors to sit or lie down for uninterrupted rest
  • Access to functioning bathrooms
  • Visitors are allowed to spend a minimum of 2 hours at the center unless at capacity or at scheduled closing time
Cooling center icon yellow triangle snowflake

For Cooling Centers

Cooling Center: Indoor, air-conditioned location that offers hydration. Example: Libraries or places of business that offer spaces to sit and distribute water.

  • Hydration must be made available either as bottled water or as an available container to fill with supplied water to take away
  • Site staff present in the cooling center area to ensure water is available and that air conditioning is functioning
  • Daily service hours for the cooling center must be displayed, including any holiday hours as applicable
  • Clear Heat Relief Network signage with service type (i.e., cooling center) must be visible from the street as local zoning ordinances permit (signage provided by county)
  • Functioning air conditioning
  • Space and accommodations for visitors to sit
  • Access to functioning bathrooms
  • Visitors are allowed to spend a minimum of 2 hours at the center unless at capacity or at scheduled closing time
Hydration station icon blue pentagon bottle

For Hydration Station

Hydration Station: Indoor or outdoor locations where individuals can go to receive bottled water and other collected donated items.

  • Hydration must be made available either as bottled water or as an available container to fill with supplied water to take away
  • Site staff must be present to restock water
  • Outdoor sites only: shade must be available
  • Daily service hours for the hydration station must be displayed, including any holiday hours as applicable
  • Clear Heat Relief Network signage with service type (i.e., hydration station) must be visible from the street as local zoning ordinances permit (signage provided by county)
Collection sites icon red circle hand

For Collection and Donation Site

Collection and Donation Site: Water bottles can be donated here for use at heat relief locations and hydration stations. Some sites also accept other donations such as clothing, hats, and toiletries.

  • Available space to receive donations
  • Ability to coordinate supply pick-up or drop-off with donors and other heat relief sites in need