Human Services Transportation Workshops

Human-Services-Transportation-Workshops
HSTW
Transportation-Aging

The Human Services Transportation Division at MAG in partnership of the subregional Mobility Managers, offers our community a series of workshops tailored to support human service transportation providers in the region. The workshops are multidisciplinary approaches to current topics and best practices to help agencies improve their services to their consumers and our community. Below you will find the most up-to-date resources on our workshops.

Upcoming Meeting & Workshops


The purpose of this workshop is to provide drivers with safety information on how to stay focused, stay safe, and avoid distracted driving.

The purpose of this workshop is to offer tips and suggestions for Fleet Management reporting. The workshop will be facilitated by Eric Penick, Subregional Mobility Manager with The Center for Habilitation. He will share strategies on how to record daily mileage and trip logs, and how to organize maintenance record invoices to assist in reporting and submitting for reimbursements.

This two-session workshop offers tips and best practices on communicating with passengers with special needs, assistance techniques, and safety procedures. In coordination with Andrea Williams, Central Valley Subregional Mobility Manager, Heather Peralta, Lead Instructor from Gompers, will present strategies that agencies can put into practice.

The purpose of this workshop is to offer tips and suggestions for using technology to help with fleet management to support transportation services. Topics will include: creating calendars for dispatching and scheduling, using maintenance software, and using GPS to keep your drivers, passengers, and fleet safe on the road. The workshop is facilitated by Eric Penick, Subregional Mobility Manager with The Center for Habilitation.

The purpose of this workshop is to discuss and share best practices on the utilization of vehicle assets. Join the conversation on shared ownership, donation of vehicles, or the sale of rolling stock. The workshop will be led by Billy Parker, Subregional Mobility Manager, from Chandler Gilbert Arc.

The workshop is an ongoing series of open dialogue and sharing of best practices for organizations providing transportation to older adults and persons with disabilities. This dialogue can include, but is not limited to, contemporary trends in service delivery, transportation policy, recruiting and retention, integrated volunteerism, community/stakeholder relations, and overall advocacy.

As agencies begin to provide transportation services again, ensuring everyone's safety is essential. This workshop will explore steps employees can take to minimize the spread of COVID-19 while transporting passengers. Hear best practices on how drivers can be diligent in their efforts to slow the spread of the virus while providing the best service to your consumer.

Vehicle sharing is a unique program that involves vehicles acquired through a federal grant program. Agencies share an accessible vehicle that enables people with disabilities to get out of their homes. Many social services providers say that a major challenge they face is a lack of transportation as public transit options may not be the best fit.

The Regional Section 5310 Proposal Workshop offers training information and resources for the FTA Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities application program for the PXMS and PWGA Urban Areas.

Billy Parker, Subregional Mobility Manager at Chandler Gilbert ARC, hosts an application discussion on the 2024 FTA Section 5310 Enhanced Mobility of Seniors and Individuals with Disabilities application for the MAG region. Mr. Parker and other Subregional Mobility Managers share their experience as grant recipients and offer insights on items to consider when applying for Section 5310 for the Phoenix-Mesa-Scottsdale and the Phoenix West-Goodyear-Avondale urban areas.

The purpose of this workshop is to offer preventive maintenance tips and best practices for the upkeep of your vehicles.

This workshop, presented and developed by Gompers, discusses information on how to recognize when a challenging behavior may occur in the vehicle. It will also provide tips, and suggest ways to handle conflict with passengers by discussing ways to de-escalate the situation to help ensure safety. This course provides proactive and preventative strategies to support people who may display behavioral challenges.