Policies & Manuals

To ensure equity and consistency across programs, below are policies, procedures, manuals, and forms that have been adopted and approved by the Continuum of Care regarding homelessness.

Continuum of Care

Continuum of Care Charter
Continuum of Care Strategic Plan
Community Best Practices
Committee Conflict of Interest Form
Community Glossary
Community Acronyms

Standards and Regulations

CoC Written Standards
ESG Written Standards
Program Performance Measures
Fair Housing, Equal Opportunity, and Anti-Discrimination Policy
Protections for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking Policy
Infectious Disease Preparation and Response Policy
Housing First Assessment Tool
Rank, Review, and Reallocation Policy

Monitoring

Monitoring Policy and Procedure

Priority Agency Tools

CoC Compliance Monitoring Tool - All Programs
Onsite Monitoring Expectations Checklist - All Programs
On-Site Program Monitoring - Housing Programs
Client File Checklist - Housing Programs
On-Site Program Monitoring - CE
On-Site Program Monitoring Tool - HMIS

Routine Check-In Tools

High Level Check-In - Housing Programs
High Level Check-In - CE
High Level Check-in - HMIS

HMIS
(Homeless Management Information System)

Maricopa HMIS Policies
Data Definitions

Coordinated Entry

Coordinated Entry Policies and Procedures
Family Housing Hub Operations Manual
Single Adults Operations Manual
Disability Verification Letter
Homeless Verification Letter

Special Populations

Veteran Operations Guide
PSH Move On Process
PSH Move On Assessment

Note: Manual | Policy | Form